Política de reembolso
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required.
To start a return, please contact us at info@ktpartslink.com with your order number and the reason for the return. We will provide you with the return shipping address and instructions.
Return Shipping Costs
- Return shipping costs are the responsibility of the buyer.
- For defective, damaged, or incorrect items, please contact us with photos within 7 days of delivery — we will arrange a replacement or refund directly (no return shipping required in most cases).
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or credit card company may require additional time to post the refund.
Non-returnable Items
Custom-made, made-to-order, or clearance items cannot be returned unless they arrive defective or damaged.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with photos. We will arrange a replacement or full refund at no extra cost to you.